Hat Service Guarantee

The WeEngrave USA Bulk Hat Service Guarantee

When you choose WeEngrave USA for your custom hat order, you're not just getting a product — you're getting a full-service experience from start to finish. Here's everything included in every bulk hat order:

Our Full-Service Production Process

Once your logo is sent to us, we handle everything:

  • Logo digitization
  • Digital patch editing and engraving on test patches
  • Laser setup and engraving
  • Emailed mock-up pictures of the hat and patch logo for your approval
  • Cleaning and buffing of each patch
  • Packaging and delivery of all products
  • Full communication via phone, text, and email throughout the process

During Production & After Delivery

Our commitment to you doesn't stop at delivery. We stand behind every hat we produce:

  • Free Text & Phone Support — A direct contact number is provided during your transaction for real-time communication.
  • Lifetime Crease Repair — We will help fix creases for the lifetime of the hat.
  • Free Patch Replacement — Free patch replacement for up to 20% of the hats ordered, subject to inspection and approval.

Questions?

We're here to help. Reach out to us anytime via our Contact page or through the phone/text number provided during your order.

WeEngrave USA — Quality you can feel. Service you can count on.