Hat Service Guarantee
The WeEngrave USA Bulk Hat Service Guarantee
When you choose WeEngrave USA for your custom hat order, you're not just getting a product — you're getting a full-service experience from start to finish. Here's everything included in every bulk hat order:
Our Full-Service Production Process
Once your logo is sent to us, we handle everything:
- Logo digitization
- Digital patch editing and engraving on test patches
- Laser setup and engraving
- Emailed mock-up pictures of the hat and patch logo for your approval
- Cleaning and buffing of each patch
- Packaging and delivery of all products
- Full communication via phone, text, and email throughout the process
During Production & After Delivery
Our commitment to you doesn't stop at delivery. We stand behind every hat we produce:
- Free Text & Phone Support — A direct contact number is provided during your transaction for real-time communication.
- Lifetime Crease Repair — We will help fix creases for the lifetime of the hat.
- Free Patch Replacement — Free patch replacement for up to 20% of the hats ordered, subject to inspection and approval.
Questions?
We're here to help. Reach out to us anytime via our Contact page or through the phone/text number provided during your order.
WeEngrave USA — Quality you can feel. Service you can count on.