Shipping policy
When your order is placed we will provide you with a tracking number as soon as your item is ready to ship. Allow 1-3 business days for movement to be reflected on your tracking number after an item has shipped. If you are pleased with your purchase, we would be grateful for a 5-star review! We take pride in ensuring our customers are delighted with their items. If you have any questions or concerns about your order, please contact us directly at designs@weengraveusa.com. Thank you immensely for supporting our small family business. Your purchase is greatly appreciated!
Once a package is turned over to the shipping carrier, we do not have any control over the delivery process. If your package is lost or damaged during shipping, please contact the shipping carrier directly to file a claim. If you need further assistance, you can also reach out to our customer service team.